It was really important that my father in law could remain in his own home for as long as possible, but it was really essential that he had consistency of care with people he could relate to and trust. The ladies at TLC Suffolk have been beyond wonderful and we know we can trust them to anticipate his needs, whether that is for his personal care, preparing food, administering medication, laundry or light housework. It has certainly made our lives a lot easier knowing that he is being cared for when we are not around to see to his needs.
What is really special about the service is that my father in law calls them ‘his girls’ and is always happy to see them and misses them between visits.
We are very lucky to have found this fantastic team of carers who provide a friendly, reliable service which is so much more personal than the larger agencies. We would recommend them highly to anyone looking to help their elderly relatives remain independent in their own home.
Lynn Gt Bricett
Ruth and Ellie were initially recommended to us when we were looking for a relief carer to help Mum with bathing while her regular carer was on holiday.
During this time Mum had a fall which resulted in her needing much more help with dressing, meal preparation and medication. Ruth and Ellie were happy to extend their support and are now working alongside the regular carer and family members to ensure that Mum is able to stay in her own home, something that she is determined to do.
We have found them both to be reliable, flexible, approachable and caring. Over a very short period of time they have built up an excellent relationship with Mum, quickly identifying her special likes, dislikes and routines. I am so glad we found them!
Charles & Jane, Gt Bricett
Ellie settled in immediately in our mother's care, helping with showering and dressing. She also took the time to get to know her. Ellie and Ruth were able to sort the needed hours very easily. We would thoroughly recommend them.